Terms & Conditions

 

ABOUT VALERY DEMURE SHOP

Welcome to Valery Demure shop (the “website”/ “site”). The term ‘[valerydemure.com  / Valery Demure / Valery demure shop/ Demureshop Limited ]’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 34a Regent Studios, 8 Andrews Road London E8 4QN. Demureshop Limited is a company registered in England and Wales with company number 07832692. The term ‘you’ refers to the user or viewer of our website.

By accessing this website you agree to the following terms and conditions. If you do not agree to these Terms and Conditions, you may not use and access this website. Before placing an order please read through these Terms and take some time to read our Privacy policy also.

TERMS AND CONDITIONS OF PURCHASE

By placing an order through our site, you warrant that:
(a) you are legally capable of entering into binding contracts; and
(b) you are at least 18 years old

When you order an item from valerydemure.com you are offering to buy it for the price stated, subject to these Terms. There are a series of instructions on our website that will guide you through the process of placing an order with us.

Orders are subject to acceptance and availability. Items in your shopping basket are not reserved and may be purchased by other customers. Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order, providing you with a payment reference and the value of your order that will be debited from your credit/debit card. This is not an order confirmation or order acceptance from Valery Demure. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the product has been dispatched (the Dispatch Confirmation). The contract between us will only be formed when we send you the Dispatch Confirmation email.

If the item you have ordered is out of stock, or subject to a delay for whatever reason, we will endeavour to contact you at the e-mail address you have provided. If we cannot contact you, or get no reply to our e-mail, we will not supply you with a substitute product, unless you have instructed us otherwise.

We will not dispatch your goods if we let you know that your order hasn’t been accepted, or if you have cancelled your order in accordance with our Returns policy.

Once we dispatch the items to you, and we have sent you an e-mail (Dispatch Confirmation) notifying you of this, this will be our acceptance of your order and this completes the contract between you and us. The deemed time and date of receipt by you shall apply regardless of whether, for reasons outside our control, you have not received that email.

We may not accept your order if:
•    An item you have ordered is out of stock
•    Your payment is not authorised
•    We identify a product or pricing error
•    We discover the product is faulty

We reserve the right to reject any offer to purchase, at any time and at our sole discretion. If we are unable to fulfil your order following our order acknowledgement, we will contact you by email or telephone advising you of this.

We will endeavour to keep our website as up-to-date as reasonably possible, but we cannot guarantee that any particular item will always be available. If we cannot supply any item we will release the funds being held in your account for the purchase.

If you require any information regarding your order(s) please contact customer services on +44 (0)20 7254 5897 during our office hours of Monday to Friday 10 a.m. to 5.30 p.m. (GMT), or email shop@valerydemure.com

Orders placed out of office hours or on bank holidays will be processed on the next available working day.

CURRENCY

To help clients approximate prices in their chosen currency, valerydemure.com has a currency converter feature. Please note this is for display purposes only and prices are calculated using regularly updated exchange rates. Final payment will be made in GBP (£), as such final credit card and debited amounts may vary based on currency fluctuations. Refunds will also be set at the price you paid in GBP at the time of purchase.

PAYMENT

All payments on valerydemure.com are processed by Cardnet (a registered trademark of Lloyds TSB Bank plc), Sage Pay and PayPal. Valery Demure assumes no liability for the functionality or any financial loss caused by the use of these services.

Payment can be made securely online by Visa, MasterCard, Maestro cards or American Express cards.

The credit/debit card that is being used for the purchase must be yours. All credit/debit card holders will be subject to the usual validation checks and authorisation by the card issuer. In the event that your card issuer refuses payment, Valery Demure will not be liable for any delay or non-delivery of your order. In any event, we reserve the right to cancel your order.

By submitting an order to us using our website, you guarantee that the payment details you have provided us with are both valid and correct. You also guarantee us that when the order is accepted and processed by us, payment will be made in full.

INFORMATION ABOUT OUR SITE

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

Accessing our Site

This site is provided solely for your personal, non-commercial use. We endeavour to ensure that the information provided on our site is accurate; however in the rare event of error we assume no liability for incorrect information provided. All content is subject to change without notice and reserve the right to modify our content. We have taken care to ensure that the items on our website are presented as accurately as possible; however, colour clarity will depend upon your own personal monitor. We therefore cannot guarantee that the colour of the item as displayed is absolutely accurate.

THE WEBSITE

Valerydemure.com cannot guarantee that our website will be uninterrupted or entirely error free, or free of viruses, bugs or compatible with any other software or material. Access to our website is entirely at your own risk. We cannot be held responsible if we are unable to provide you with our Internet services for any reason beyond our control.

The content of Valery Demure website is presented “as is”, and we cannot guarantee its accuracy, whether explicit or implied. All content is subject to change and is non-binding. We reserve the right to modify errors, make changes to our website, or withdraw any part of our site to update product information at any time if we consider it necessary.

Liability and Indemnity

With the exception of our contractual obligations to supply goods following the acceptance of orders placed on our website, neither we nor any of our directors, employees, suppliers or other representatives will be held responsible in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of the website.

You agree fully to indemnify us, our directors, employees, suppliers or other representatives from and against all liabilities against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website. It is at our discretion to terminate immediately your use of the website if we consider that you have breached these terms and conditions.

Jurisdiction

This website is controlled and operated by Valery Demure Ltd in the UK. These terms and conditions and all matters connected with any order you place in our website are governed by English law.

Copyright Statement

This website is owned and operated by Valery Demure Ltd. London, United Kingdom. All content including pictures, designs, logos, photographs, written and other materials on our website are copyrighted to Valery Demure and authors, designers, photographers etc. All worldwide rights are reserved. This site and its contents may only be used for personal non-commercial use. Any reproduction in whole or in part of our website is strictly prohibited without the prior written permission of Valery Demure Ltd. You must be conscious of the fact that all fashion and jewellery designers represented in the Valery Demure website are the property of their owner companies, such as accessories, jewellery, fashion, trademarks, company names etc.

GENERAL

It is up to our total discretion to change or modify these terms and conditions at any time, and your continued use of this site following such change shall signify your agreement to be bound by the modified terms of conditions. We urge you to read the Terms and Conditions and check back often. If you do not agree to any change to the terms and conditions, then you must immediately stop using the website.

If you have any questions, regarding these Terms and Conditions please contact us by email at shop@valerydemure.com.

 

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